Debit Card Car Hire at Tenerife South Airport
Tenerife Sur Reina Sofía
Av. Venezuela, s/n, 38639
Santa Cruz de Tenerife 38639
Avenida Ten-Bel, 16, planta -1, puerta 1, Las Chafiras, CP 38639
San Miguel de Abona
South Tenerife CP 38639
Unless the Premium Package is taken a Visa, Mastercard Credit Card or AMEX is mandatory. The main driver must have a Card in their own name when collecting the vehicle. This card must have sufficient available credit to cover the excess / deposit amount (which will be pre-authorised on the Card throughout the hire period) which can take up to 30 days to be returned depending on the issuing bank of the card. Any local charges, extras or other equipment or services purchased at the car hire desk will also be charged to the card.
If the Premium Package is taken, you can use a Visa, Maestro or Mastercard debit card - you will be asked to leave details of your card on pickup. Please note, this deposit may take up to thirty (30) days to be returned to your debit card depending on the issuing bank of the card and neither OK Mobility nor Clarify Car Hire take any responsibility if the amount returned is not the same as the amount taken due to exchange rate fluctuations and/or bank charges. The card must be in the main driver's name. Any local charges, extras or other equipment or services purchased at the car hire desk will also be charged to the card.
Please note that payment for the rental or deposit via a mobile wallet such as Apple Pay, Google Pay, Samsung Pay etc. will not be accepted at the hire desk. The lead driver must present a physical payment card in their name.
Recordgo will accept both credit cards and debit cards through a mobile wallet such as Apple Pay, Google Pay, Samsung Pay etc., for both the deposit and payment.
Prepaid cards (including Revolut) are allowed for the final rental payment as long as a credit card is used for the deposit at the beginning of the rental.
A credit card is mandatory for groups PFAC PDAH, PFAR, XFAR & PQAR.
The cardholder must be present when the rental agreement is signed. The contract holder has to be the main driver. Only one card is permitted per rental agreement and must show the cardholder's name. The holder must know the card's PIN number and provide cc number and expiration date if requested.
The payer must ensure that the bank card has sufficient funds at the time of picking up the vehicle to pay for the rental with all the selected options, and, where applicable, to block or charge the pre-authorization amount corresponding to the group of the rented vehicle.
When a debit card is presented the pre-authorisation is charged and not blocked, due to the impossibility of blocking charges into a debit card.
Depending on the bank, especially if you have used a debit card for the security deposit, the pre-authorisation amount can take up to a maximum of 30 calendar days after the date of completion of the rental contract to appear on the banking card statement of the holder of the contract. This is due to the international banking systems not due to delays by either the car rental company or Clarify Car Hire. Record Go Rent a Car or Clarify Car Hire are not responsible for possible banking charges when reimbursing the excess or any other outstanding amount in favour of the client after the final settlement (difference between the amount paid and the amount refunded).
All refunds (unused fuel, deposit…etc.) are made in Euro even if the customer was originally charged in a different currency on collection. No claims can be made regarding possible loss due to exchange rate fluctuations etc.